Subscription & Auto-debit Terms

Last updated: 23 October 2026

"Subscribe & save" lets you receive a pack of Shrinken socks automatically, paid through a recurring mandate. These terms apply to every subscription.

1. What you agree to

• At checkout you choose a pack, quantity and frequency (every month or every 2 months). The amount per delivery is shown clearly before you authorise it.
• You authorise Sran Grain Trading Company, through our payment gateway partner, to debit that amount at the chosen frequency using UPI AutoPay, an e-mandate or a card standing instruction, for up to the number of cycles shown at checkout, or until you cancel.
• The first payment is collected when you set up the subscription and the first pack ships right away.

2. Notifications before each debit

As required by RBI rules on recurring payments, your bank or UPI app sends a pre-debit notification at least 24 hours before each renewal charge. You can pause or revoke the mandate from your UPI app or bank at any time.

3. Price and changes

Your subscription price stays the same for the life of the subscription. If we ever need to change it, we will ask you to approve a new mandate; we will never charge more than the amount you authorised.

4. Pause, skip and cancel

• Cancel any time, with no fee, from the Manage subscription page using your subscription ID and phone number, by emailing support@shrinken.co.in, or by revoking the mandate in your UPI app.
• To skip or pause a delivery, write to us at least 2 days before the next charge date.
• Cancellation stops all future debits immediately. Deliveries already paid for will still be shipped.

5. Failed payments

If a renewal charge fails, the payment gateway may retry it a few times. If it keeps failing, the subscription is put on hold and no shipment is sent until a payment succeeds. We never charge late fees.

6. Refunds

Refunds for subscription charges follow our Refund & Cancellation Policy. Any wrong or duplicate debit is refunded in full.